Glossary
Early Arrival
Early Arrival is a guest who arrives at the Property before the date or specified time of their reservation.
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Guaranteed Reservation | ■■■■■ |
Guaranteed Reservation is a Reservation of a Hotel Room that is paid in advance, usually with a cheque . . . Read More | |
Confirmed Reservation | ■■■■ |
Confirmed Reservation is a written or oral statement by the Hotel that they have received a Reservation . . . Read More | |
Reservation | ■■■■ |
Reservation is a guestroom that is being held under an individual or business' name for a specific date . . . Read More | |
PMS | ■■■■ |
PMS: PMs are a computerised Front Desk System that deals with online reservations, guest bookings, point . . . Read More | |
ETA | ■■■ |
ETA is the estimated time of arrivalOther definition: ETA is the Estimated Time of ArrivalOther definition: . . . Read More | |
Itinerary | ■■■ |
Itinerary is the Information pertaining to the flight which generally includes flight numbers, departure/arrival . . . Read More | |
Reservations Department | ■■■ |
Reservations Department is a department within a hotel's Rooms Division staffed by skilled Telemarketing . . . Read More | |
Open Ticket | ■■■ |
Open Ticket is a ticket valid for a Travel between specified points without a Reservation or a specific . . . Read More | |
Intelligent Hotel | ■■■ |
Intelligent Hotel is a property that use state of the art technology systems for their operations. These . . . Read More | |
Check-Out | ■■■ |
Check-Out is (1) A Room Status term indicating that the guest has returned their Room keys, the settled . . . Read More |