Glossary O
Glossary O
In the travel context, overbooked refers to a situation where more reservations are accepted than there is available capacity, most commonly associated with flights, hotels, and other forms of accommodation or transportation. This practice is based on statistical predictions that not all guests or passengers will show up. While overbooking helps to maximize occupancy and revenue, it can lead to situations where there are not enough seats or rooms for all confirmed bookings, requiring providers to offer compensations or alternative arrangements to affected customers.
Overbooking is the Process of selling more seats than are available on an aircraft in order to compensate for No-Show passengers.