Glossary G
Glossary G
Guest Folio is also known as Guest Bill or Guest Statement.
An itemised record of a guest's credits and charges, which is maintained in the Front Office until their departure.
An itemised record of a guest's credits and charges, which is maintained in the Front Office until their departure.
Guest History File is a file containing Guest History cards, maintained for MARKETING purposes and is referred to for return visits.
Guest Information Services are automated information devices in public Hotel areas that enable guests to find out about local activities and in-house events.
Guest Ledger is also known as Front Office Ledger, Transient Ledger or Room Ledger.
A ledger that consists of individual records (known as folios) of the hotel's registered guests,
A ledger that consists of individual records (known as folios) of the hotel's registered guests,
Guest Mix is the variety and percentage Distribution of Hotel guests (for example, business, leisure, individual or group) who stay at a Hotel or patronise a restaurant.