Glossary S

"Staff" refers to the group of individuals employed by travel-related businesses or organizations to provide services and support to travelers. These dedicated professionals play a crucial role in ensuring that the travel experience is smooth, enjoyable, and memorable for all travelers. The staff in the travel industry can be found in various sectors, including airlines, hotels, tour operators, cruise lines, travel agencies, and transportation services. Their roles may vary, but their common goal is to cater to the needs and preferences of travelers.

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Stakeholder  is any person, group or Organisation with an interest in, or who may be affected by, the activities of another

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Stakeholders are, in the context of this glossary, environmentalists, park managers, Tourism industry representatives, consumers, host countries, host communities, funders and financiers, and others who have an interest in a particular certification program.

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Deutsch: Standard / Español: Estándar / Português: Padrão / Français: Standard / Italiano: Standard /

Standard is a document approved by a recognized body that provides for common and repeated use of a prescribed set of rules, conditions, or requirements (Toth, 2000).

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Standby  is the Passenger who has a ticket, but not a confirmed Reservation on a specific flight.

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Deutsch: Stern / Español: Estrella / Português: Estrela / Français: Étoile / Italiano: Stella
A star is a massive, luminous sphere of plasma held together by its own gravity. The nearest star to Earth is the Sun, which is the source of most of the planet's energy.

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Star Ratings are the star Classification System  is a common one for rating hotels. Higher star ratings indicate more luxury.

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Star Service  is a critical Guide describing in detail many Hotel and Cruise Ship properties. Can be subjective, as it is based on someone's opinion, but provides a Travel Agent with a

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